How long until I get what I paid for?
Usually takes 1-2 Minutes, sometimes shorter
I have not got what I paid for!
If it has been more than 15 minutes after paying, please create a thread on our forums or email OfficialVNHelp@hotmail.com Don't forget to include proof of payment and what server your purchase was for (eg. An invoice, credit card statement, transaction ID etc)
Do you offer refunds?
There is an absolute no refund policy, regardless of the circumstance. Should you chargeback, you will have a permanent network-wide ban.
How long do i have to wait for eCheck Payments?
These type of payments usually take 5-7 days for paypal to process.
You will not receive your purchase until the payment(s) have been
cleared by paypal. This is an automatic process!